• Schedule appointments and visit existing customers to review product needs and determine other opportunities. • Link between customers and the company for up-to-date status of service, pricing, collection. • Update customers on a regular basis regarding all product changes and modifications. • Update customers’ accounts and database, for future sales, credit and collection segmentation. • Act as a focal point between artwork, sample design units and the customer requests in order to get approval on the proposed sample before moving to the production phase. • Negotiate and finalize prices with customers and obtain sales manager approvals on low prices orders before closing the deal. • Follow-up on collection with customers then report to Area Sales manager and receivables unit on status. • Follow-up with the Area Sales Manager for deliveries status. • Coordinate with the Area Sales Manager to set the credit limit profile for each customer with respect to his payment and order requests history, so that customer can be granted payment facilities. • Initiate customer’s complaints form on the system in coordination with the sales coordinator.