-Handling all Medmark inbound & outbound PR, welcome and renewal calls. -Providing excellent customer care through dealing with complex queries accurately and professionally. -Act as the first point of contact with customers to resolve any request. Job Requirements: -Bachelor of business administration or a relevant study. -0-1 year of experience in a customer service environment. -Excellence in Microsoft office tools. -Excellent communication and negotiation skills. -Able to remain interested and focused when repeating information.