- Have a broad knowledge in CRM programs (Odoo) - Train employees to use the software - Verifying that programs are compatible according to the employee’s nature of tasks - Ensuring that every device is operating at an excellent performance - Update website contents and ensure copyrights are protected - Monthly back-up to system date - Upgrading software programs - Ensuring the best use of all devices within the organization - Store and maintain secured records - Make sure employees are benefiting from all software programs provided individually - Develop and upgrade current programs - Stay up-to-date with the latest technological innovations - Monitor device's speed and storage space - Be flexible and positive at all times